Welcome To Your New Home

We’re delighted to welcome you to your new home. Below is some important information to help you settle in.

Resident Portals

You should have received invitations to both Spaciable and Clixifix upon Legal Completion. If you have trouble logging in, please contact customercare@medwaydevelopment.co.uk.

Emergency Contacts

Garrison Point

  • Communal emergencies (affecting the whole block): Rendall & Rittner – 0207 702 0701 or 020 3764 5587
  • Emergencies within your home (private sale residents only): 01133 402581
  • If your property is rented, please use the emergency contact details provided by your letting agent.

Chatham Waterfront – Sterlet Wharf

  • All emergencies (communal & within your home): 01133 402581

Chatham Waterfront – Pioneer Wharf

  • Please refer to your letting agent for emergency contact details.

🚨 Important: Any call-outs for non-emergencies may result in a charge.

Lift Emergencies

For all developments, report lift emergencies directly to Orona at 0345 8725 100.

For all non-emergency defects, please report them through Clixifix: Clixifix - Sign In

If you need any further assistance, don’t hesitate to reach out. Enjoy your new home!

 

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